HoneyBadger Labs LLC ("we," "us," or "our") operates the website at getgriddown.com and produces the GRIDDOWN physical product. This policy explains what information we collect, how we use it, and what we do not do with it.
The GRIDDOWN USB drive operates offline. It does not collect data from you, transmit data to us, send information over the network, or include telemetry, analytics, or tracking. Product activity occurs locally on your machine.
If you add your own documents or files to GRIDDOWN, those materials remain on your device or storage media unless you choose to move, copy, or share them elsewhere. You are responsible for the security of your own computer, files, and any documents you add to the product. No system can be guaranteed completely secure.
We do not use tracking pixels, third-party advertising scripts, or tracking cookies on getgriddown.com. We do not use any analytics tools beyond the standard hosting-level traffic data described in Hosting & Infrastructure below.
This site loads typefaces from Google Fonts. As a normal part of loading the page, your browser requests these fonts directly from Google's servers, which may receive your IP address and basic browser information as part of that request. Google Fonts does not use this for advertising and does not set tracking cookies.
We may collect information you voluntarily provide through the website, including your name, email address, message content, and any other information you choose to submit.
This website is hosted using Cloudflare, which provides content delivery and security services. As a standard part of operating the site, Cloudflare processes technical information about visitors — such as IP address, approximate location, device type, and request data — to deliver content, maintain performance, and protect against abuse. We do not use this information to identify individual visitors. Cloudflare's own privacy policy governs its handling of this information.
When you purchase GRIDDOWN through this website, payment is processed by Stripe, Inc., a third-party payment processor. We do not collect, store, or have access to your full credit card number, CVV, or other sensitive payment card data — that information is transmitted directly to Stripe and never passes through our servers.
We may receive limited transaction information from Stripe, such as your name, billing address, email address, order amount, and a payment confirmation, which we use to fulfill your order, provide customer support, and maintain business records.
Stripe may also collect technical and fraud-prevention information, such as device data, IP address, and browsing behavior, in accordance with its own privacy policy.
The contact form and waitlist signup form on this site are processed by Web3Forms, a third-party form service. When you submit either form, the information you enter — such as your name, email address, and message — is transmitted to Web3Forms and forwarded to us. Web3Forms may also process technical information necessary to operate and protect the forms, such as IP address, timestamp, browser information, and spam-prevention data.
Web3Forms' own privacy policy governs its handling of form submissions.
If you email us directly at info@honeybadgerlabs.io, we retain that correspondence to respond to your inquiry, provide support, and maintain business records. We do not add you to any mailing list without your explicit consent.
We use information you provide only to respond to inquiries, provide support, communicate with you, maintain records, improve our website or product, and comply with legal obligations.
We do not sell or rent personal information. We share information only with service providers needed to operate the website, process inquiries, provide support, fulfill orders, or comply with legal obligations.
We retain contact inquiries and email correspondence for as long as reasonably necessary to respond, provide support, maintain business records, resolve disputes, and comply with legal obligations. You may contact us to request deletion of personal information you have provided, and we will honor that request unless retention is required for legal, security, or legitimate business reasons.
Questions about this policy can be sent to info@honeybadgerlabs.io.